Rate My Trucking values your privacy and the protection of your personal data. This privacy
policy describes what information we collect from you, how we collect it, how we use it, how
we obtain your consent, how long we keep it in our databases and, if necessary, with whom
we share it.
By using the platform, you are accepting the practices described in this privacy policy. The use
of the platform is also subject to our terms and conditions. In this privacy policy, the words
“platform” refer to the Rate My Trucking mobile application and the Rate My Trucking website
together, "we", "us", "our", and "Rate My Trucking", refers to Rate My Trucking, and "you",
and "user", refers to you, the Rate My Trucking user.
This privacy policy may change from time to time. Your continued use of the platform after we
make changes is deemed to be acceptance of those changes, so please check the policy
periodically for updates. This privacy policy has been developed and is maintained in
compliance with all applicable state and federal privacy and data protection laws and
regulations.
1. GENERAL INFORMATION
The personal data of the users that are collected and processed through the platform:
Will be under responsibility and in charge of:
2. HOW WE OBTAIN YOUR CONSENT
By downloading and using the platform, using the functionalities available on the platform,
creating a user profile, adding a CV to the profile, creating a review, and contacting us through
our form and contact information, you consent to our collection, storage and use of your
information on the terms contained in this privacy policy. You may withdraw your consent by
sending us your request via the contact information or the contact page. You can withdraw
your consent by sending us your request via the contact information or the contact page.
3. TYPES OF INFORMATION GATHERED
The information we collect from our users and customers helps us to provide our platform and
services properly. These are the types of information we collect:
Information You Give Us. You provide information when you download and use the platform,
use the functionalities available on the platform, create a user profile, add a CV to the profile,
create a review and contact us through our form and contact information. As a result of those
actions, you might supply us with the following information:
Rate My Trucking will not collect any personally identifiable information about you unless you
provide it.
Usage Data (App): Rate My Trucking automatically collects certain types of information during
users' use of the application. This collection includes technical data such as device type,
operating system, device settings, application usage, ads viewed, and interaction preferences.
This information is essential to improve the functionality and performance of the application,
as well as to personalize the user experience and ensure system compatibility. All data
collected is treated in accordance with our privacy policy, ensuring its protection and
confidentiality.
Usage Data (website): As you browse our website, certain usage data is automatically
collected. These include technical information such as the IP address of your device, the type
and version of your browser, the specific pages you visit on our website, the date and time of
your access, the amount of time you spend on those pages, and other diagnostically relevant
data.
In the case of access via mobile devices, we also collect information specific to these devices.
This may include, but is not limited to, the type of mobile device used, its unique identifier, the
IP address of the device, the mobile operating system and the type of mobile browser, along
with other identifiers and diagnostic data.
In addition, we collect information that your browser automatically provides each time you
visit our website or access our website using a mobile device.
User Content: Rate My Trucking collects, stores and processes user-generated information,
such as reviews, comments and ratings about trucking companies, in order to ensure the
operation of the platform and to allow these reviews to be visible to other users and the
general public. This information is critical to providing an optimal experience on the platform
and promoting transparency in the industry.
By creating and posting reviews, users agree that this information will be stored on the servers
used by Rate My Trucking and may be shared publicly, including indexed by external search
engines. The platform uses this information solely to facilitate its services and fulfill the
purposes described, including analyzing trends and improving functionality.
Rate My Trucking will retain the reviews in its systems for the time necessary to fulfill these
legitimate purposes, ensuring proper and secure handling of the information in line with
applicable regulations.
Contact information: We may access some personal information about the user, such as name
and email address, when the user or any third party communicates with us through our
contact information. Personal information provided through our contact information is not
stored on any Rate My Trucking server and will be stored on the respective server of our email
service.
4. HOW LONG WE KEEP YOUR DATA
Personal data provided by users through the platform will be retained for the time necessary
to fulfill the legitimate purposes described in section 5 of this policy and/or until the user stops
using the platform, closes the user account, uninstalls the app or requests the deletion of their
data. In the case of reviews, they will remain visible on the platform. By posting a review on
the platform the user grants an irrevocable license to display the review on the platform
indefinitely. Rate My Trucking may retain personal data for a longer period provided that the
user has given consent to such processing, as long as such consent is not withdrawn. In
addition, Rate My Trucking may be obliged to retain personal data for a longer period if
required to do so in order to comply with a legal obligation or by order of an authority. Once
the retention period has expired, the personal data will be deleted. Therefore, the right of
access, the right of deletion, the right of rectification and the right of data portability cannot
be asserted after the retention period has expired.
5. HOW WE USE YOUR INFORMATION (LEGITIMATE PURPOSES)
In general, we use the information we collect primarily to provide, maintain, protect and
improve our current platform and services. We use personal information collected through our
platform as described below:
6. HOW WE SHARE INFORMATION
The personal information of our customers and users is an important and fundamental part of
our platform. Under no circumstances will we sell or share information with third parties that
has not been previously authorized by the user or owner of the personal data. We share user
information only and exclusively as described below.
Third-Party Service Providers. We use third-party services to perform certain functions on our
platform. Some of these functions and services include: hosting the application in the app
stores (App Store and Google Play), website hosting, data storage services, sending emails, and
performing tracking and analytics functions on the platform.
These third-party services and tools may have access to personal information needed to
perform their functions, but may not use that information for other purposes. Information
shared with these third-party services will be treated and stored in accordance with their
respective privacy policies and our privacy policy.
Newsletter and email marketing: By providing us with your email address, you consent and
agree that we may send you marketing content and newsletters, notifications and information
related to our platform. Therefore, your email address may be shared with third party bulk
email services for the sole and exclusive purpose of sending you relevant communications. If
you wish to stop receiving communications from Rate My Trucking, you can unsubscribe at any
time by using the "unsubscribe" option available in the same emails or by sending your request
through our contact information.
Business Transfers. In the event that Rate My Trucking creates, merges with, or is acquired by
another entity, your information will most likely be transferred. Rate My Trucking will email
you or place a prominent notice on our platform before your information becomes subject to
another privacy policy.
Protection of Rate My Trucking and others. We release personal information when we believe
release is appropriate to comply with the law, enforce or apply our Terms and conditions and
other agreements, or protect the rights, property, or safety of Rate My Trucking, our users or
others. This includes exchanging information with other companies and organizations for fraud
protection and credit risk reduction.
With Your Consent. Other than as set out above, you will receive notice when personally
identifiable information about you might go to third parties, and you will have an opportunity
to choose not to share the information.
Anonymous Information. Rate My Trucking uses the anonymous browsing information
collected automatically by our servers primarily to help us administer and improve the
platform. We may also use aggregated anonymous information to provide information about
the platform to potential business partners and other unaffiliated entities. This information is
not personally identifiable.
7. PROTECTING YOUR INFORMATION
We grant access to your personal information only to those outside persons or services that
have a legitimate need to know it and in accordance with our privacy policy. We adhere to
industry-recognized security standards to protect your personal information, both during
transmission and in storage. However, it is important to note that no method of transmission
over the Internet or electronic storage is foolproof and 100% secure. Therefore, while we at
Rate My Trucking strive to implement commercially viable data protection methods, we
cannot ensure absolute security of your personal information. We undertake not to sell,
distribute or transfer your personal data to unauthorized third parties, unless we have your
explicit consent or are required by law to do so.
8. DATA BREACH NOTIFICATIONS
In the event of a security breach that compromises the confidentiality of our users' personal
data, Rate My Trucking undertakes to notify those affected in a timely manner. This
notification will be made through the means of contact that have been provided by the user
on our platform. We will take all reasonable measures to protect the information and remedy
any situation that jeopardizes the security of your data.
9. INTERNATIONAL DATA TRANSFER
Rate My Trucking may transfer users' personal data outside of the United States due to the use
of hosting, storage and processing services provided by third parties that operate servers
located in different countries. These transfers are necessary to ensure the continued operation
of the platform and to provide an efficient user experience. Although Rate My Trucking is
based in the United States, the technology infrastructure used may involve data being stored
or processed in jurisdictions with data protection laws other than the United States.
Rate My Trucking is committed to ensuring that all international transfers of personal data
comply with applicable data protection regulations, including appropriate security measures to
safeguard user information. This includes, but is not limited to, implementing standard
contractual clauses, assessing the adequacy of data protection in the receiving country, and
complying with applicable privacy standards on third party services.
By using Rate My Trucking, users consent to the transfer, storage and processing of their data
on servers located outside their country of residence, acknowledging that such transfers are
necessary for the operation of the platform. Rate My Trucking undertakes to take all
reasonable steps to protect the integrity and security of personal data during such
international transfers..
10. RIGHTS
Users who provide information through our platform, as data subjects and data owners, have
the right to access, rectify, download or delete their information, as well as to restrict and
object to certain processing of their information. While some of these rights apply generally,
others apply only in certain limited circumstances. We describe these rights below:
can send us your request through our contact information.
your information.
data we collect, how it is used, how long it is retained and whether it is shared with third
parties.
above, or in the public interest, you may object to this processing in certain circumstances.
In such cases, we will stop processing your information unless we have compelling
legitimate reasons to continue processing it or where it is necessary for legal reasons.
process and store your personal information, you have the right to revoke your consent to
the processing and storage of your information at any time. For example, you may
withdraw your consent by updating your settings. In certain cases, we may continue to
process your information after you have withdrawn your consent if we have a legal basis
for doing so or if your withdrawal of consent was limited to certain processing activities.
prejudice to any other rights you may have), you have the right to do so with your local
supervisory authority. Users can exercise all these rights by contacting us through the
contact information or the contact page.
we provide a copy of the automated processing activities we conduct if they believe that
data is being unlawfully processed.
Users or holders of personal data provided through the platform may exercise these rights
over their personal data at any time and without limitation by sending their request through
our contact information or contact form. The request to exercise their rights will be attended
and answered within a maximum period of 10 working days.
11. CHILDREN’S ONLINE PRIVACY PROTECTION
We comply with the requirements of national and international data protection regulations
regarding the protection of personal data of minors. We do not collect any information from
children under the age of 13 (minimum age allowed to collect and process information without
parental or legal guardian consent). If we become aware that a child under the age of 13 has
provided us with personal information, we will take steps to delete such information.
12. THIRD PARTIES
Except as otherwise expressly included in this privacy policy, this document addresses only the
use and disclosure of information that Rate My Trucking collects from you. If you disclose your
information to third parties, whether other users or third parties, different rules may apply to
their use or disclosure of the information you disclose to them. Rate My Trucking does not
control the privacy policies of third parties, and you are subject to the privacy policies of those
third parties where applicable. Rate My Trucking is not responsible for the privacy or security
practices of other websites, platforms or services, including those linked from our platform.
Please review the privacy policies of any third-party websites, platforms or services you access
through the Rate My Trucking platform.
13. CHANGES TO PRIVACY POLICY
We reserve the right to change our privacy policy at any time. Changes will be promptly
notified to our users through any electronic means and posted on the platform. Your
continued use of our platform following such changes will signify your acceptance of the
changes.
14. CONTACT US
If you have questions or concerns about these privacy policy and the handling and security of
your data, please contact us through our contact information below:
Rate My Trucking.
Email: info@ratemytrucking.com